We hope that you will love your purchase; however, if you change your mind, you can return any item within 30 days for a refund or replacement. This returns policy does not affect your UK statutory rights. 

Here's what to do:

  • Place the product (unused and in its original packaging, accessories, dust bag and labels) with any despatch note inside the outer packaging and seal securely. Return your item via your chosen method and send to our returns address: RBolla Bags, Unit 2, Forest Close, Ebblake Industrial Estate, Verwood, Dorset. BH31 6DE.
  • We will confirm by email when your return has been received and by email again when your refund or replacement has been processed.
  • Please note that refunds can take up to 15 working days to process from receipt by our Returns Department.

Please note that you will need pay for the return of products to us.